News releases 1999


UPDATED 4-14-99
FOR MORE INFORMATION:
Contact Mary Bonelli or Mitch Wilson, OII, 614-228-1593

COMPREHENSIVE LIST OF INSURANCE COMPANY TOLL-FREE CLAIMS NUMBERS TO ASSIST IN FILING TORNADO-RELATED LOSSES

COLUMBUS–To assist residents in the greater Cincinnati area, the Ohio Insurance Institute (OII) is providing the following updated list of insurance company toll-free claims phone numbers and additional company information to assist with filing tornado-related claims. Policyholders who are unsure as to how to begin the claims process, should first contact their insurance agent or company representative.

Tornado-related losses are covered under homeowners insurance "windstorm" peril. Renters insurance also provides coverage for your possessions due to this peril. Auto insurance protection is provided under "other than collision" coverage, which is also known as "comprehensive" coverage.

If your insurance company is not listed, contact the OII for assistance at 614-228-1593.

Erie Insurance Group: Contact your insurance agent directly or call the Columbus area office toll-free at 800-282-1702. An emergency response team is in the Cincinnati area.
Nationwide Insurance Group: The company is operating a 24-hour toll-free claims hotline at 800-421-3535. A catastrophe team is in the Cincinnati area to assist with claims.
CNA Insurance Group: The toll-free number to call is 800-588-7400. You will be assigned a claim number. The company’s catastrophe response number is 800-340-3016. Before calling the catastrophe response number, please have your claims number to expedite the process.
Cincinnati Financial: Contact your insurance agent directly if possible or call the Cincinnati area claims office at 513-870-2131. The local claims office for Cincinnati Financial is 6120 S. Gilmore Rd., Fairfield.
Allstate Insurance: Claims can be called in at 800-54-STORM (800-547-8676). The company has set up a mobile response unit at Sycamore High School in Montgomery.
Central Mutual Insurance Company: Agents and policyholders can call in claims using the toll-free number 888-263-2924 or faxing the information toll-free to 800-736-7026.
State Farm: Claims can be called in to 800-SFCLAIM (800-732-5246). Three national catastrophe teams are in the Cincinnati area. Three mobile offices are set up in the area, including one located at the State Farm agency office that was destroyed by the tornadoes.
Ohio Casualty Group: The toll-free number to call in claims in 800-FON-OHIO (800-366-6446). The company’s Cincinnati regional office is handling its tornado-related claims.
Grange Insurance: A catastrophe office has been set up next to Grange’s branch office at the Best Western in Springdale. Extra claims specialists have been brought in. Claims can be called in to 800-837-0513 or locally to 513-671-3722.
Ohio Mutual Insurance Group: The toll-free number is 800-686-3011.
Century Surety Group: Claims can be called in to 800-850-0422.
Buckeye Insurance Group: Call toll-free at 800-672-3558. Its Piqua office is handling claims.
GRE Insurance Group: The toll-free number is 888-473-0005, option #3. Its Loveland office is handling claims.
Great American Insurance Company: The local claims number is 605-4900. The toll-free number is 800-348-4269.
Hamilton Mutual Insurance Group: Its Cincinnati area office is handling claims. The toll-free number is 800-732-5585.
Great Oaks Insurance Company: The toll-free claims number is 800-880-2055.
Miami Insurance Group: Its Troy office is handling claims. The number is 800-686-9094.
Personal Service Insurance Company: Call toll-free at 800-282-9416.
Progressive Insurance Group: Auto insurance claims call be called in to 800-274-4499.
Citizens Insurance Company: Claims can be called in to 800-628-0250.
Westfield Insurance: It's suggested that the insurance agent handling your insurance be contacted first. Otherwise the toll-free number in the Cincinnati area is 800-243-0217. Claims are being handled through the Cincinnati area service office.
Safeco Insurance: The toll-free number is 800-332-3226. The Cincinnati area office is handling claims.
Farmers Insurance: Claims are being handled by the Cincinnati area claims office in Sharonville. The toll-free number to file a claim is 877-747-4126.
Motorists Insurance: A catastrophe office is located at 11250 Reed Hartman Highway. The toll-free number to file a claim is 800-876-2462.
USAA Insurance Group: A catastrophe team is working out of the Residence Inn in Blue Ash at 11401 Reed Hartman Highway. The local claims number is 513-530-5060. Claimants can also call USAA's home office at 800-531-8222.
Liberty Mutual: The toll-free number for homeowners claims is 800-896-7222. Auto-related claims can be called in to 800-441-9185.
Crum & Forster Insurance Company: Its Cincinnati office is handling claims and can be reached at 800-777-2786.
Highlands Insurance Group (Northwestern National): Call toll-free at 877-444-5263
Travelers Property/Casualty Insurance Group: Homeowners and auto claims can be called in to 800-CLAIM-33 (800-252-4633). Commercial (business) claim can call toll-free to 800-238-6225.
American National Property/Casualty Ins. Cos.: Its toll-free claims number is 800-333-2860.

 



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